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AI in your applications

Your applications can have artificial intelligence features: summarising a text, reading a document, sorting requests, drafting a reply. Kedalia provides this AI: you have no account to open with a provider and no key to paste into the application. It is billed to your organisation by usage, with a monthly cap for each application.

On this page

Asking for an AI feature

Describe to the assistant what the feature must do, as for any change, for example: “When a customer sends their invoice, read it and fill in the amount and the date.” The assistant connects it to Kedalia's AI and asks you for no key.

If the application's AI is off, the assistant tells you so: an administrator of your organisation must switch it on in “Usage”. Until then, the feature answers that the AI is not switched on.

Switching an application's AI on

The “Usage” page, in the menu, lists your organisation's applications. Only its administrators see it: switching the AI on means spending, which a member cannot decide.

In the “AI” column, each application's switch goes from “Off” to “On” in one click. The application, its test versions and its preview then use the same AI, under the same cap. Switching it off stops it at once.

As long as no AI model is offered to your organisation, “Usage” does not appear in the menu: write to us.

What is billed

Each call to the AI is billed to your organisation by usage, on top of your plan: the longer the text to read or write, the more the call costs. Amounts are in euros.

At the top of the page, pick the month in “Month”: the page shows the total billed that month, then, for each application, “Billed” and “Left”, what it has left before its cap.

The monthly cap

Each application has a monthly cap, in euros. In the “Monthly cap” column, type another amount, then click the save icon beside it. You can lower it, but not go above your organisation's cap, shown under the field. The field opens once the application's AI is switched on. A higher amount is refused, and the message says so under the field. To raise your organisation's cap, write to us.

When an application reaches its cap, its line shows “Cap reached” and its AI features answer with a refusal until the 1st of the next month, or until you raise its cap. The organisation's administrators are told by e-mail.

A model unavailable until the 1st

Kedalia also limits the use of each AI model over a month, across all its customers. When that limit is reached, the model is cut everywhere until the 1st of the next month: the “Usage” page names it in a box, and the features using it answer with a refusal until then.

Your users and the AI

Your applications' AI functions are yours: you decide what they do and what they receive.

  • Tell your users when they are dealing with an AI, or when a text they read was written by it.
  • Send the AI only the data the function needs.
  • A function that helps decide on hiring, credit or access to an essential service can be a “high-risk” use under the European AI regulation, which sets specific obligations: talk to your adviser before asking for it.

Depending on the model, what the AI receives may be processed outside the European Union; with your organisation's European option, it stays inside. See Security and data.

An application Kedalia suspended cannot switch its AI on: it stays off until the application is back online.

If you export the application

Kedalia's AI does not leave with an exported application. The export's redeployment guide explains how to connect it to your own AI provider. See Export.